Service Policy:

At Altus we believe in first rate customer service. If at any time you are unsatisfied with your purchase, please return it for a full refund. We are here to serve your unique fit needs so please provide feedback on how your Altus clothing fits and looks.  NOTE: We do not accept returns on clearance items.

Our Unique Sizing:
At Altus we know that taller men need their clothes adjusted throughout the body, not just length added to sleeves and hem. For this reason, we have developed our exclusive sizing and patterns. For a complete description of our unique fit, view our size chart here.

We want you to be completely happy with your Altus clothing so for any reason you are not 100% satisfied, we accept returns for full credit less original shipping charges, just follow the instructions on your packing slip. We would appreciate knowing why you are making a return so we can better serve you in the future. (Please note, some clearance items may not be returned. See product description on clearance items for details.)

Made in the USA:
Most of our apparel is made in the USA. A few products are made in Canada. We take pride in serving our customers while minimizing our ecological footprint. See our full Made in USA policy here.

We ship all products via the United States Postal Service or occasionally via FedEX or UPS. Please expect to receive your purchase 3 to 7 days after ordering. View our complete list of shipping rates here.

Privacy Policy:
We appreciate our customers and value your privacy. View our complete Privacy Policyhere.

Terms & Conditions:
As with all companies and websites, we do have terms and conditions for your use of our on-line store. View our full Terms & Conditions Policy here.

Contact Us:
Email us at View additional contact information here.

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